OPTIC - Eye on Safety

Measuring Training Performance

Can 100% training compliance actually mean an organization is not really committed to training?

Let's looks at the metric. Training compliance measures the % of training requirements that the individual has met. So, if I have 5 training requirement for my current job and 4 are current (or unexpired) my score is 80%. Ideally, I want 100% compliance. Therefore, the smaller I can make the list of required training the easier it will be for me to reach a score of 100%. In other words, training compliance by itself doesn't really provide insight into an organization's commitment to training.

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Accountability or Responsibility?

The language you use is important. In addition to organizational reports and performance metrics, we're adding a component that will enable individual goal setting for leading indicators and are debating the words we use to describe the module.

A lot of people will use the word accountabilities. At first glance, it sounds good. "We are going to hold people accountable for their performance." Who's going to disagree with that? But if you put yourself in the listener's shoes, the onus is on someone outside to make the final call. Someone in a supervisory role is going to hold me accountable. So what happens when the supervisory isn't there?

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Injury By Focusing Too Much (Three Stitches Part II)

After injuring my hand, I thought about all the different reasons why the injury occurred. Beyond the obvious procedural items, there was one cause I found interesting. In sports one of the items they coach is understanding the relationship between energy level and awareness. That is because peak performance is not about maximum energy or effort at all times. It is about knowing what level of energy is appropriate for the given job because, as you energy level increases, the range of your awareness shrinks. 

For example, in football, a pass rusher can raise their energy level because the only point of focus is to get to the quarterback as fast as possible. On the other hand, a quarterback cannot do that because they need to see the full field of play. That is why the best quarterbacks often seem "relaxed" or calm in the field of play. It is essential for them to control their energy level and see the full field of play. So, where is the connection to safety?

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Three Stitches and Accountability - Part 1

I got three stitches in my hand recently. I was taking down some drywall from the corner of a basement ceiling. To get it to snap, I was using a utility knife to cut an edge. So, as I pulled the drywall down (can you guess what I did?) while still holding the utility knife in place...the sudden snap of the drywall released my hand onto the blade of the utility knife. A few hours later, after a visit to a local Medicentre, I gained three stitches on my hand.

Needless to say I was a little annoyed with myself when I decided it was a helpful reminder about a critical element in a good safety attitude - accountability.

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The Right Attitude and Core Values

In the last entry, we recognized that safe performance really begins with people and that regardless of the management system you have in place, a poor attitude will sink you every time. So where to next? 

While I wanted to move on to training management, the more I thought about attitude and performance, the more I thought about core values. It's one thing to have a positive outlook and quite another to deliver performance when it really counts.  

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  1. Re: Where Do You Start With Safety?

    Great post Shawn. You are right it is getting people into the right attitude to think about safety a