OPTIC
Usability

Software is a tool to help you do your job better. Using interaction design we focus on improving the behaviour of the software so that it helps people accomplish their assigned tasks. This is much more than just collecting and storing data. It involves understanding the role of the person in the company (as opposed to their role in the software system) and how the work they do with the software, makes their offline job easier and leads to superior performance.

We are here to build confidence and help people experience success.

For example, the largest users of the software are often outside the safety department. They are administrative and operations staff who do not have the time to deal with a slow, unresponsive system that does not make intuitive sense. They need to be able to get to their specific jobs quickly and efficiently without rooting through an overly complex navigation system that may make sense in theory, but is a pain in practice.

We do field studies to review how users actually use the software as well as understand the environment they are expected to work in. We are continually improving the modules based on input from The OPTIC System Community of users and advisors.  The web carries powerful technology. We are only scratching the full potential of its potential for productivity and superior loss management performance.

If there is a task you are struggling with, maybe we can help. Call us to for an operational review and we'll see whether our system can help you, or whether there is an alternative. Our experience along with our our sister company Primal Tribe understands how to make the best use of the web in your business. Call Us.